GENPACT Hiring For SEO (E-Mail & Chat For World's Largest Search Engine)
|Desired Profile:-||Any Graduate having excellent communication skills & willing to work in night shifts.|
|Experience:-||0 - 5 Years|
|Role:-||Associate/Senior Associate -(NonTechnical)|
|Functional Area:||ITES, BPO, KPO, LPO, Customer Service, Operations|
|Education:|| UG - Any Graduate - Any Specialization|
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
|Compensation:||2,00,000 - 3,25,000 P.A. Incentives+meals|
- Any graduate /post graduate /fresher or experienced having excellent communication skills with customer service experience preferred.
- Respond to inbound customer queries over the phone & escalate product bugs.
- Provide phone support to troubleshoot and resolve issues experienced with search engine client.
- Maintain a thorough understanding of Search engine process and policies.
- Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
- Must have analytical bent of mind with customer centric approach.
- Candidates must have Excellent writing skills.
- Respond to customer query and escalations
- Provide email/chat support to customer to reduce issues.
- Hiring any Graduate with Email / Chat Process Experience
- Remuneration up-to 3LPA.
- Designation - "Process Associate"
Interested candidate can call ASAP at " 8860046275 for telephonic HR-round of interview OR can come directly along with a copy of resume by mentioning "Abdullah Khan at the top of resume at below mentioned address or mail resume on firstname.lastname@example.org
22 A, Sector 18,